Talkdesk review

Who is it for

Talkdesk

  • 8.2/10
    Ease of use
  • 9/10
    Features
  • 8.5/10
    Customer service

What we like

  • No hardware needed
  • Call center in 5 minutes
  • Integrated with over 25 apps

Platform

  • web-based

Talkdesk is an advanced, flexible and scalable call center from within your PC’s browser. You sign up, purchase a number, add agents and configure your call center in less than 5 minutes.

Make and receive calls, route callers to the right person based on your custom criteria, sync information with your CRM, helpdesk, chat and e-commerce platform and easily assess your call center’s performance reports.

You can integrate Talkdesk with most of your favorite applications like salesforce, zendesk, Freshdesk, Google Contacts, Groove, Live Chat, Magento, OnePage CRM, Shopify, ZOHO, pipedrive and many others.

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