HappyFox is modern cloud-based trouble ticket software with an intuitive user-interface. Support ticket system, self-service knowledge base and community forums bring order to your support process. Convert email, phone, chat and web requests into easily actionable tickets on your HappyFox system and keep them organized.
You can talk to your customers right from your support ticket system and its transcript and the recording take the form of a newly created ticket in this voice help desk. Tickets, along with the transcripts, are created for every chat conversationon your website. Help desk is integrated with all your favorite business apps like salesforce, Facebook, Twitter, SurveyMonkey, ZOHO CRM, Magento, FreshBooks, Nicereply, Zapier, Shopify, WordPress, Olark, MailChimp, screenr and others.